Assessment Resources

General

Hiller, S. and Self, J. "From Measurement to Management: Using Data Wisely For Planning and Decision-Making," Library Trends 5, no. 1 (2004): 129-155. Steely Library Electronic Journal.

Lakos, Amos and Shelley Phipps. "Creating a Culture of Assessment: A Catalyst for Organizational Change." portal: Libraries and the Academy 4, no. 3 (2004): 345-361. Steely Library Electronic Journal.

Matthews, Joseph R. The Evaluation and Measurement of Library Services. Westport, CT: Libraries Unlimited, 2007. Steely Library Book Collection: Z678.85 .M37 2007

Matthews, Joseph R. Library Assessment in Higher Education. Westport, CT: Libraries Unlimited, 2007. Steely Library Book Collection: Z675.U5 M354 2007

Poll, Roswitha and Philip Payne. "Impact Measures for Libraries and Information Services," Library Hi Tech 24, no. 4 (2006): 547-562. Steely Library Electronic Journal.

Weiner, Sharon A. "Library Quality and Impact: Is There a Relationship between New Measures and Traditional Measures?" The Journal of Academic Librarianship 31, no. 5 (2005): 432-437. Steely Library Electronic Journal.

Wright, Stephanie and Lynda S. White. SPEC Kit 303 - Library Assessment. Washington, DC: Association of Research Libraries, Office of Leadership and Management Services, 2007. Steely Library Book Collection: Z670 .S73 kit 303.

Services

ARL Learning Space Pre-Programming Tool Kit

Beals, Jennifer Benedetto. "Assessing Library Collections Using Brief Test Methodology." E-JASL: The Electronic Journal of Academic and Special Librarianship 7, no. 3 (Winter 2006). http://southernlibrarianship.icaap.org/indexv7.html.

Durrance, J. C. & Fisher-Pettigrew, K. E. "Toward Developing Measures Of The Impact Of Library And Information Services," Reference & User Services Quarterly 42, no. 1 (2002): 43-53. Steely Library Electronic Journal.

Hernon, Peter, and Ellen Altman. Assessing Service Quality: Satisfying the Expectations of Library Customers. Chicago, IL: ALA, 2010. Steely Library Book Collection: Z711 .H45 2010.

Murphy, S. A. "Leveraging Lean Six Sigma to Culture, Nurture, and Sustain Assessment And Change In The Academic Library Environment," College & Research Libraries 70, no. 3 (2009): 215-225. Steely Library Electronic Journal.

Oakleaf, Megan. "Dangers and Opportunities: A Conceptual Map of Information Literacy Assessment Approaches." portal: Libraries and the Academy 8, no. 3 (2008): 233-253. Steely Library Electronic Journal.

Radcliff, Carolyn J. A Practical Guide to Information Literacy Assessment for Academic Librarians. Westport, Conn.: Libraries Unlimited, 2007. Steely Library Electronic Book.

White, Howard D. "Better Than Brief Tests: Coverage Power Tests of Collection Strength." College & Research Libraries 69, no. 2 (2008): 155-74. Steely Library Electronic Journal.

Methods

Krueger, Richard A. and Mary Anne Casey. Focus Groups: A Practical Guide for Applied Research. 3rd ed. Thousand Oaks: Sage Publications, 2000. Steely Library Book Collection: H61.28 .K78 2000

Thompson, Bruce, Colleen Cook, and Russell L. Thompson. "Reliability and structure of LibQUAL+tm Scores: Measuring Perceived Library Service Quality," portal: Libraries and the Academy 2, no. 1 (2002): 3-12. Steely Library Electronic Journal.<\p>

Usage and Usability Assessment: Library Practices and Concerns. Digital Library Federation, 2002.

Statistics

ACRL Academic Library Statistics

NCES - Compare Academic Libraries